CANCELLATIONS / RESCHEDULE
We ask you that you arrive for your appointment with your hair dry in its natural curl pattern. This means you must not arrive for your appointment with your hair wet/ tied in a bobble/ bun/clip/twist out/straightened.If your hair requires extensive detangling or is not in a workable state we may have to ask you to reschedule or additional service charges may apply. Further details of individual appointment preparation will be included in your consultation. Unfortunately, we do not offer our services to clients with relaxed/keratin/texturised hair. If you are unsure if you qualify for our services please book in for a consultation.
Appointments can be booked online through our booking system or in-salon. We do not accept bookings via Instagram direct message or any other social media outlet. We require a £15 booking deposit to secure your appointment, which will be deducted from the appointment total. You will receive a booking confirmation email and also a reminder email/text message the day before your appointment.
You can change/cancel your booking using our online booking system up to 48 hours before your appointment. Failure to turn up to your appointment without notice will result in the full balance due
We aim to make your experience at The Curl Clinic as amazing as possible and if for any reason you are unsatisfied with anything, please let us know within 24 hours of receiving your service and we will be happy to schedule an appointment to remedy any issues you may have. Our advanced Deva Curl Trained Stylists are dedicated to restoring and embracing your naturally curly, wavy, kinky, or oily hair. Our personalised services offer you hand crafted expertise, tailored to your individual hair. Here at The Curl Clinic our mission is to help encourage you to see and feel the unique beauty of your naturally curly hair.We do not offer refunds.