Frequently Asked Questions
Do you have a cancellation list that I can join?
We did have a cancellation list, but it grew to be too long to be beneficial to anyone. Instead, please join our mailing list to be notified when new appointments become available.
I am a new client and I have been trying to book an appointment but there aren't any available.
I would like to book an appointment a few months in advance but I'm having difficulty.
I am a returning client, how can I book another appointment?
If you have seen us before, we will have a look at your previous appointments and be able to book you in.
Do you offer colour services?
We don't currently offer colour services, but this is something that we will be looking to introduce in the future.
When will you be offering training sessions?
Our timeline for our training sessions has been adversely impacted both by Covid-19 and by Brexit. So, we will be sharing more details about our education programme once we have finalised new dates.
Where is the nearest parking?
We have parking spaces available for you to use to the rear of the salon.
I am trying to contact you but I can't find your phone number.
You can find our direct number in your email confirmation when you book an appointment with us. Otherwise, the best way to contact us is via our contact page.
Do you offer services for children?
Yes, we do. When selecting a service, please select "Adults" or "Children from the dropdown menu at the top of the screen on mobile, or toggle between the two options on desktop.
I am a new client and I am not sure which service to book.
All new clients are required to book the Curl Transformation for their first visit with us. All new child clients will need to be booked for the Kids Transformation service.
Can I book a consultation before I book an appointment?
Unfortunately, we are not able to offer stand-alone consultations. However, you do have a consultation as part of the Curl Transformation service, or Kids Transformation service which would be your first appointment with us.